Important Notices for Receiving parcels
Sending Luggage to Hotel
Make sure to write your reservation name in English.
If the sender is not our guest, print the guest name on the package label. We do not accept parcels which cannot be crosschecked with guest name on our hotel register.
Write your checking–in date.
Sending valuables is prohibited.
The receiving service is available from 1 week before your checking-in date.
Settle the payment in advance: carriage and commodity fee, if the thing is purchased online.
Cash on delivery is not acceptable.
※About shipment tracking, please ask the transport company you use. We will hand your parcel over to you when you check in.
Please send your parcels to the following address.
Post code 542-0071
Address 2-3-25, Dotonbori, Chuo-ku, osaka-shi, Osaka-fu, Japan
Name Dotonbori Hotel front desk
Your name (in English)